System and Network Requirements - Amwell Kiosk
This documentation was last updated on: 3/20/2024 3:13:04 PM (UTC).
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Please find the System and Network requirements for Amwell Kiosk below. Please click here to view Amwell’s full list of Products and their network requirements.
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Amwell Kiosk
This section provides the system and network requirements needed to enable an Amwell Kiosk for your organization.
Kiosk Access
- To ensure sufficient video quality, a wired internet connection is required.
- The following are the minimum network connection properties
- Upload: 5 Mb/s or greater
- Download: 5 Mb/s or greater
- Ping Latency: 30 msec or lesser
- Network Jitter: 10 msec or lesser
- All the necessary firewall port access settings
Port Access & Network Connectivity
Enhanced Video URLs:
- *.myonlinecare.net
- *.vidyoconnect.com
Port | IP Addresses & URLs | Specification | Details |
---|---|---|---|
Enhanced Video | |||
TCP Port 80, 443 |
|
HTTPS: Outbound to Vidyo Portal | Enhanced Video Client SSL connection for authentication and Vidyo Proxy |
TCP Port 17992 |
|
EMCP: Outbound to Portal | Proprietary control messaging for Client connection to Vidyo Manager |
TCP Port 17990 |
|
SCIP: Outbound to Portal & Router | Proprietary control messaging for Client connection to Vidyo Router |
UDP Ports: 50000-65535 |
|
RTP/sRTP/RTCP: Bi-Directional to and from Vidyo Router | A/V media stream from clients (6 ports per client). RTP and RTCP pair for each audio and video stream |
TCP Ports: 80, 443 |
|
HTTP/HTTPS outbound to web application | Browser SSL client connections to main website and DR locations |